Managers as Mediators - June 29, 2010 in Albany, NY

Conflict in the workplace costs businesses and organizations untold dollars in lost work time and lost opportunity. Managers who know the tools of mediation can bring disputing staff together to resolve clashes that produce nothing useful and, at the worst, can escalate into grievances, litigation and even violence. Learn more at http://stagerightorg.com/mediation.asp. Watch a video at http://www.youtube.com/watch?v=VHVMQNwwnV4.